Customer Service

Please browse our FAQ's to find answers to your questions.

Need help with Activation, Downloading Files or using your Queue? Watch our Help Video's here

If you cannot find the answer to your question please contact us at PlaybackNow and we will be happy to assist you.

For technical assistance, call toll-free: 1-800-241-7785
Office Hours: 9AM to 5PM EST
Email questions or assistance to:


Playback Now
3139 Campus Drive
Suite 700
Norcross, GA 30071

Corporate Website:

Phone numbers:

Toll Free: 1-800-241-7785
Phone: 770-447-0616
Fax: 770-447-0543

Office Hours:

9:00AM to 5:00PM Eastern Time

Terms of Purchase

This product is licensed for individual or internal office use only. ACLP retains the entire ownership of all copyrights for the content. You are not allowed to duplicate or distribute any content or files, for any purposes, outside your immediate offices or internal staff. You are prohibited from making collective or derivative works from the content. You may not assign or sublicense your rights without the prior written permission of ACLP. Any attempt by you to assign or sublicense your rights without ACLP’s permission shall be void. The materials contained within are protected by copyright pursuant to U.S. copyright laws, international conventions and treaties, and other copyright laws.